Responsible Gaming
Our Commitment to Responsible Gaming
At Metro Lawn Tennis, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting players who may be experiencing difficulties.
Age Verification
Online gambling in Australia is only available to individuals aged 18 years and over (or the legal age of majority in your state or territory). By accessing our site and participating in any gaming activities, you confirm that you meet this age requirement. We may request verification of your age at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem. Please seek help immediately:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities from family or friends
- Gambling to escape problems, stress, or negative emotions
- Spending more time or money on gambling than intended
- Borrowing money or using credit to fund gambling
- Neglecting work, school, or family responsibilities due to gambling
- Feeling anxious or irritable when unable to gamble
- Increasing the amount wagered to achieve the same excitement
- Failed attempts to reduce or stop gambling
Self-Help Tools & Safer Gaming Features
We provide tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders of how long you have been playing and how much you have wagered
- Session Time Limits: Automatically log out after a set period of inactivity or gaming time
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming sites
If you need assistance setting these limits, please contact our customer support team.
Support & Resources for Problem Gambling
If you or someone you know is struggling with gambling, confidential help is available from the following organisations:
Australia
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Gambling Help Online
Website: www.gamblinghelponline.org.au
24/7 online counselling and support for problem gambling -
Gambler's Help
Free, confidential telephone and face-to-face counselling services across Australian states
United Kingdom
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GamCare
Website: www.gamcare.org.uk
Free confidential support and advice -
GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling
Canada
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Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for problem gambling
United States
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National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Take Action Today
If you believe you have a gambling problem, or if gambling is affecting your life or relationships, please seek help immediately. There is no shame in asking for support. The organisations listed above offer confidential, non-judgmental assistance at no cost.
Remember: You are not alone, and help is available.